Ad-aware questions & answers

Ad-aware now features complete malware protection
D
Answer by Dan Angel

Software Informer provides you with an official link for downloading the application. Go to the review page of the product, press the green Download button from the left and save the file to your computer.

G
Question by Guest
281 views
April 3, 2010

When I had the first free Anniversary Edition, Ad-aware worked perfect. Now, I have updated to the latest version and I receive "Ad-ware scanning engine cannot be found, update to the latest version" message. How can I fix this problem?

D
Answer by Dan Angel

If you use Windows XP or bellow you can go to Start > Control Panel > Add or Remove Programs. In the Currently installed programs box, click on the Ad-aware program and then click Remove.
If you have Windows Vista or above you need to go to Start > Control Panel > Programs > Programs and Features. Select the Ad-aware application and click Uninstall.


After that, try running AdwCleaner to make sure that there are no leftover rogue registry keys or toolbars in your system. Then, go to Lavasoft web page and download and install Ad-Aware 11. This should fix the issue.

G
Question by Guest
342 views
March 19, 2009

I have tried to download and install Ad-aware Free 8.0 several times, but it informed me that I only have Windows 2000. I currently have Windows XP Pro and not the earlier version. What can I do?

S
Answer by siddharth 2

Most Probably due to firewall configuration or some other security program is not allowing. Check it. :)

G
Question by Guest
293 views
September 18, 2008
S
Answer by siddharth 2

By now you must be using Adware Anniversary version. :)

G
Question by Guest
284 views
September 16, 2008

Having bought AdWare Plus 2008, I downloaded their software free version then had to register it to access my purchased version
I have not been able to register. They even gave me a second serial number.
Using a running download (all AV,Firewall,Spyware off, lavasoft sites allowed on IE8 with
XP PRO SERV> Pack III just installed, logged into support/My Licenses)of their
software used the new serial no. to have the same problem: after submitting registration
screen, click on new window saying that 'will now CONTACT ACTIVATION SERVER' THEN
PREVIOUS screen appears without the serial no. showing and then the next window says
'registration status unspecified error'
Internet Explorer 8 has "compatibility view settings" added to their website
still doesn't help. Lavasoft Support doesn't seem to understand my emails.
Am I the only one with this problem? I've tried two different computers separately,
trying to isolate the problem. Ending up with the same problem. I have made sure my computer is clean using other anti-spy and anti-virus programs.

S
Answer by siddharth 2

I hope by now, your problem have been solved. If yes, I would like to know how your problem was solved or what was the real problem.

See more questions & answers

Ask a question about Ad-aware

Alternative downloads

Malwarebytes Anti-Malware
rating

Protect your organization against malware intrusions with next-gen antivirus.

McAfee Total Protection
rating

Gives you protection from viruses, spyware, ransomware, and Internet threats.

Emsisoft Anti-Malware
rating

Scan and remove malware and enable real-time protection.